What our clients say about us
Just a short note to thank Yvette individually for her professional conduct and the fact that we could always get in contact with her when needed which is no small feat in the real estate agents business... She has always maintained a polite, professional and kind manner during her interactions with us as tenants and we would like to extend our appreciation for this. Thank you for your professional conduct. Emma Forbes and Johann Billimoria I wanted to write you this note in relation to Phil Kelly's handling of the sale of our property at 135 Bulli Road, Constitution Hill. When we first met Phil at the property, and then at his office he recommended that the method of auction was likely to bring the best result for our home. We were at first uncomfortable with the method primarily because of a bad experience with another Sydney agency some years ago where they failed to bring about a result using this method. After speaking with Phil at some length, it became apparent that with Phil's level of experience in the area, and belief in the process we felt comfortable proceeding down this path, in order to get the best result for our property. Despite being located interstate during the marketing process, Phil kept us up to fate with regular written feedback reports from each buyer, as well as price indications and phone conversations. Phil assured us that we were on track to achieve a good result on the day as we had a strong level of interest, and he believed that the auction would present us with a competitive opportunity to gain the best price. We were delighted when we arrived at the property to see a large crowd, many of which had registered to bid. The hard work was certainly not over for Phil and his team though, as they worked tirelessly to draw the best result for us. It was clear that Phil had worked hard with the buyers before the auction pitting him in the best position to gain us the best result. As Phil had indicated at the outset of the campaign, the sale price was largely affected by the level of competition on the day, and we achieved a sale price well above our expectation or market indications. In conclusion Phil and his tam acted very professionally in all aspects of the sale. The property has been in the gamily for many years, and the dedication and skill certainly helped us to achieve the level of success that we did. I would be more than happy to recommend Phil Kelly and the Ray White Hills Group team to anyone wanting to achieve the best possible result in the sale of their property. John & Deanne Gilmour
The purpose of this email is to thank you for employing such professional people. I am referring to Natalie, Property Manager & Julia. Both these ladies have shown extreme professionalism, compassion and impeccable Customer Service... These two ladies display excellence and high standards. Once again thank you. Julia and Natalie are both an asset to Ray White's image. Marcella Roldan I was extremely impressed with Natalie's professionalism, honesty and personal skills and really felt she was someone I could trust with the renting of my home. From the start you agent, Natalie, was efficient, caring, up front with information, spoke with enthusiasm, clarity and honesty. Upon meeting her I immediately felt that Ray White was the right group for my "housing" and personal needs. She has been extremely efficient in her approach to renting and I have appreciated her personal contact and phone calls with ongoing updates. Thankyou for your kindness, professionalism and friendship, Natalie. It has been certainly appreciated! You have successfully alleviated any "fears" or misgivings I may have had about renting! Sue Osborne